Wandelbots NOVA licenses

This page explains how Wandelbots NOVA licenses work. It focuses on

understanding how your license behaves
how to activate, manage, and transfer your license between Wandelbots NOVA instances
how to check limits and usage

To receive information on pricing and legal terms, or purchase a NOVA license, please contact customersuccess@wandelbots.com.

License types

There are currently two types of Wandelbots NOVA licenses: Developer and Robotics

Category	Developer	Robotics
Purpose	Enables a developer to plan and build automation solutions	Enables the productive operation of automation solutions
Usage	Pre-production development only	Physical demos and production
Base	Per user	Per physical Robot
Duration	Annual, auto-renewal	Annual, auto-renewal
Cloud instances	2	2
VM/Bare-metal instances	1	Custom
Cells	1 per instance	1 per instance
Robots per cell	Unlimited	Custom
VM / Bare metal instances	5	5
Activations / Deactivations	5 / unlimited	5 / unlimited
Offline usage	Up to 60 days	Custom

Activate license

Prerequisites

To get a license assigned to you by Wandelbots Customer Success, you need to have a NOVA account in the Developer Portal.

Go to the Developer Portal .
If you do not have an account yet, click on Sign Up and follow the instructions.
If you already have an account, log in with your credentials.
Provide the account email to your Customer Success Manager to get a license assigned.

Cloud instances

Log in to the Developer Portal with your account that has the license assigned.
In the sidebar, the lock icon next to the cloud instance tab is now gone.
Open the tab and create a new cloud instance.
You’ll be prompted to activate your license.
Confirm the activation of the license.
Activation is required only once for cloud usage.

Virtual machines and bare-metal instances

Install Wandelbots NOVA on your VM or bare-metal server.
You’ll be prompted to activate your license.

Each on-premise installation of Wandelbots NOVA counts as a slot for the available VM/bare-metal instances and as 1 activation.
This means, while you can have up to unlimited Wandelbots NOVA installations, you can only activate the license 5 times.
Follow the activation steps or use the Activate License endpoint.
You’ll be prompted to verify a one-time code.

Transfer license between instances

To transfer a license, you have to deactivate it on the current instance first.

Deactivate license

Open your instance’s API and use the Deactivate License endpoint.
Select the instance to deactivate.
Submit to free up an instance slot.

Deactivating a license allows transfer to another VM/bare-metal instance.

Offline usage

Offline usage applies only to VM and bare-metal NOVA installations within the range allocated by your license type. Cloud instances cannot operate offline.

Use the Get License endpoint to check your license’s offline usage details.
You can see the grace_period_expiry_date field, which indicates when the offline grace period ends. After this date, the instance will require an internet connection to continue functioning.

Open the instance’s system settings on the homescreen to check the offline usage status.

Manage license

Users can check the main attributes and limits of their license with the Wandelbots NOVA API and the License helper app.

via API endpoints

Get License
- License type
- Grace period for offline usage
- Activation/deactivation counters
- Allowed number of cloud instances, on-prem instances, robot cells, and activation slots
Activate License
Deactivate License
Get License Status

via License helper app

Open the App Store via the home screen of your Wandelbots NOVA instance.
Install the License helper app.
Open the License helper app.

You’ll see all relevant license information, including:

View the main license attributes
See usage limits
See the activation status
Deactivate the license

Recommended for non-technical users or quick at-a-glance overviews.

Troubleshooting

Can licenses be transferred to other Wandelbots NOVA accounts?

No.

For special cases, contact your Customer Success contact person or email customersuccess@wandelbots.com.

What happens when my license has expired?

You will get an Access denied error upon opening the Wandelbots NOVA instance. Contact your Customer Success contact person or email customersuccess@wandelbots.com.

Can licenses be paused or suspended?

No.

Contact your Customer Success contact person or email customersuccess@wandelbots.com for custom arrangements.

Are there any location restrictions?

Yes.

Some embargo countries cannot use a NOVA license. If traveling and suspecting restrictions, contact your Customer Success contact person.